The office in charlotte, Kara (last name withheld) has taken over $8,000 and I have not received anything for her services. I receive a bill on a timely notice but no updates.
She receives notices and fails to follow my instructions on how to proceed in the case. She constantly tells me what I can't do without providing a plan that I can do. She was told to forward a letter to my wife’s lawyer with items from the house I am still missing and she never forward the email. Was told to request the evidence the wife has against me (never requested it) before we went to court.
They will drag their feet on following your request but do things you never ask them to do. Will not pick up the phone when I call and will not return the call in a timely manner. Always round up to the next 15 minutes. Do not use this law firm, very good at telling you what you what to hear in the beginning but will not follow up with action.
After going through the first $3500, it went into litigation and she stated I had to maintain a balance of $5,000 which they find fees left and right to charge you. No email is short or to the point, all are extremely long and what needs to be done is lost. When on the phone every answer is very long and never really answers the question.
It is almost as if they are on the side of the wife, not the husband. Please learn from my mistake and do not use this firm.