Jimbo S Wwu

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Verified Reviewer

Poor service

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I was very disappointed with how my case was handled. My lawyer waited until the last minute to do my documents, even though she had them for two months.

Not only were they done at the last minute, but they were also messed up repeatedly. Wouldn't you guess, I was charged to fix her mistakes on the paperwork even though she had two months to get it correct. I felt I was strung along to make a little extra money on a simple case.

I terminated her services and completed the case myself. Please, do not waste your time.

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Cons:
  • Wasted my time and money

User's recommendation: Avoid this company

JM M Fuf

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Verified Reviewer
| map-marker Falls Church, Virginia

Failure and disrespectful

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The worst decision I ever made was to trust a firm that lacked integrity and courtesy. The attorney provided by this firm, Sandra Zegarra, was inexperienced and lacked attention to detail and integrity overall. I never met an attorney who was provided with all of the confirming details that would allow her to build a strong case against opposing counsel, yet she treated my case with prejudice due to her inexperience and lack of confidence. Moreover, Attorney Zegarra failed me multiple times, to include denying me time for visitation because she failed to draft her verbal agreement with opposing counsel among many other mistakes.

Furthermore, the finance department misplaced many of my payments, and they had to review my file and apologize for their oversight. Yet they treated me with no respect and even hung up on me and accused me of failure to provide payments, which was not true. An apology was extended to me from management.

Moreover, a second paralegal that replaced the original person and the only person with ethics took it upon herself to provide guidance and her opinion as if she was the attorney. She went as far as telling me that if I did not like them, to go ahead and drop them. This is the way this firm allows their employees to serve their clients.

This firm lacks integrity, and most importantly, they lack experienced attorneys with the desire to fight for the rights of clients as they advertise. Do yourself a favor and review the Virginia Bar. Make sure you see the years of experience and possible complaints before hiring Sandra Zegarra from Cordell and Cordell. I will not recommend this firm. They were only after money and she never demonstrated the ethics and sworn duties of her legal representation.

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Preferred solution: There is nothing this firm can but to restart and hire professional litigators with the desire to work and make a difference.

User's recommendation: Please seek smaller firm

Rob V Oxp

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Verified Reviewer
| map-marker Fort Worth, Texas

Terrible decision to hire this Company

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Updated by user Aug 30, 2024

Created and entire FB Page to help Fathers the correct way, instead of just taking Money for nothing

Original review Aug 30, 2024
Lawyer that was assigned my case was not aggressive and my new Attorney has to undo everything she screwed up and little by little we are.
She was incompetent:
Submitted a document to the Court with the someone elses name on it Cut and paste a document that had to be resubmitted- Embarrassing for one
She responded to a text and linked in the opposition Counsel which was private and privileged information
Did not accomplish anything I asked her to do, ex Child Support Modification and several other things
Agreed to things that were unnecessary and inappropriate with opposition Counsel because she did not wan to do the work
Over billing and constant harassment for payments on Nate as of keeping me posted and developing a plan of action
This Company is a sham - I asked to speak to someone to complain and all they do is hit your Credit Card weekly if you are on that plan- Absolutely do not care about you or your case.
I had to go to Law School to win my case and hire an Attorney to fix all the wrongs that were done - My 1st, 5th, 9th, and 14th Amendments were grossly Violated and evident at the beginning- Which I brought to her attention immediately after Hiring this disorganized Company
Do not hire this Company very incompetent - I had to file with the Texas Bar
View full review
Loss:
$10000
Pros:
  • Great and catchy name - branding excellent
Cons:
  • Hires incompetent attorneys in texas

Preferred solution: Full refund

User's recommendation: Absolutely Not

Martin C Jbr

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Verified Buyer
|

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Verified Reviewer

Horrible experience with this firm that cost me a lot of money and left me with legal issues that I didn’t have when I hired them. Horrible customer service that wil blame you for what they did wrong

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Cordell And Cordell - Horrible experience with this firm that cost me a lot of money and...
Cordell And Cordell - Horrible experience with this firm that cost me a lot of... - Image 2
Updated by user Jun 12, 2024

I’m out thousands and now have to spend $5000 more to get out of the mess Cordell and Cordell got me into.

Updated by user Jun 12, 2024

Cordell and Cordell uses an outside customer service company named Lexicon and Kathy Coppedge was the customer service representative that I unfortunately, had to deal with. She wouldn’t refer me to anyone else.

Updated by user Jun 12, 2024

I’m still in the process with a new firm. My only hope is to be right where I was before I hired Cordell and Cordell.

Updated by user Jun 12, 2024

I now have a different law firm working to get me out of the mess Cordell and Cordell got me into.

Original review updated Jun 12, 2024
Far too much to put here, but I hired this firm to try to enforce visitation with my minor son who is now 17. Upon the advice of my attorney, we filed a contempt motion against my ex.

She filed a counter. The attorney I was working with left the firm and the new attorney that was assigned to me told me that we didn't have time to enforce anything before my son's 18th birthday, so we needed to wait quietly for a year and hope my ex didn't enforce anything!!! So I spent thousands of dollars to now be left with a pending hearing against my ex-wife, and hope she doesn't enforce the issue further, and that this all goes away!!! Customer service blamed it all on me but offered a measly $200 for me to stay and be okay with this!

I've had to hire another law firm with no hope of seeing my child to get out of the mess Cordell and Cordell threw me into. The outside customer service person is Kathy Coppedge. She told me that I couldnt speak to anyone else and so Im her. I will have spent thousands to try and get back to where I was the day I hired them.

I wish I could leave less than one star! The customer service was even worse than the legal advice.
View full review
Cons:
  • Horrible customer service
  • Price
  • Lawyer changeovers

Preferred solution: Full refund

User's recommendation: Do NOT hire this firm!! Find a local attorney that knows the local system.

1 comment
Guest

Why bother for a 17 year old ? In less than a year, he loses minor status and can do whatever he likes.

At that age, I came and went as I pleased anyhow without leaving much of a trail. Many kids do.

You shouldn't have taken your fight with the former Mrs. to such a belligerent level with so little time left to worry over.

Jerry B Xgm

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Verified Reviewer

Paid for service that I did not recieve

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In early spring of 2024 I decided to divorce my wife. So, I googled lawyers in North Carolina and found this firm that mainly represented men which I liked.

The reviews we good at least the ones I saw.

At the very beginning I paid for two consultations which were months apart so I kind of understood. My wife is the main income earner I am 73 years old and retired the only income I have is my Social Security. My wife earns over four hundred thousand and she handled all the investments and retirement funds. First mistake is I trusted my wife big mistake.

Anyway I contacted C & C Charlette which sent me to thier Greensboro office.

From the very beginning I explained that I really had no money, but the wife and I had joint accounts. In NC you must live apart for 12 months before anything can be done and I explained to my attorney my financial situation and I could not afford to move out of the house without support. The attorney knew this from the start and should have advised me to first try and work something out with my wife, but at that time we were not speaking to each other. The attorney should have not continued representing me knowing there really was nothing she could do for me until we separated, but she did not.

After months of emails and updates (which were useless) thousands of dollars later I realized I was paying this lawyer and getting nothing but lip service. So we ended our relationship and I requested a full refund. Well see.

No friendly customer service and very hard to speak to anyone.

Guys, if you are in the same position as me do not hire any attorney in NC due to the laws here.

Also, do not trust anyone and do your reach. Like any business their in business to make money so beware.

View full review
Loss:
$3
Pros:
  • Represent men
Cons:
  • Likes to drag things out and charge clients

Preferred solution: Full refund

User's recommendation: Do Not Use. I do not recommend. Very misleading.

1 comment
Guest

Bet you decided to divorce her long before 'early spring of 2024'. In my experience, such decisions are not made overnight.

Jim K Cem

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Verified Reviewer

Do not hire. Find a local attorney. It’s a lawyer mill franchise

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Young inexperienced attorneys who have a full plate of cases. They over bill, try to add more attorneys to the case including weekly strategy meetings with the franchise head.

I was NEVER involved in one of them16 months worth. They asked the same questions over and over again and charged me for the same responses$64 to read my email responses. They promised things that were never going to happen. I only figured that out after my first court hearing.

The judge didnt care about anything we put together. I spent every extra minute of my life providing documents to my attorney and none of it was used. They somehow got 6 lawyers and their assistants on my case and they all billed me. I even got billed for training a new legal assistant!!!

My office was Orlando.

Cynthia Glover and Marc Cohen (Mgr) were useless in my case. I was told Cynthia had a busy plate so they gave me the Regional Mgr in GA, Alexandra Gordon to take the lead. That meant more strategy meetings to make sure Cynthia was making her money. Once the trial came, magically Cynthia was my lead again and was going to trial in my behalf.

She was clueless!!!

This should have been an open and shut case based on the Law.

Nothing close to that happened. Over $80k spent and I lost out on an additional $200k which is legally mine

RUN AWAY FAST!!!

View full review
Loss:
$200000
Cons:
  • Everything they stand for

User's recommendation: RUN AWAY!!!!

1 comment
Guest

If you know so much about law, why did you hire lawyers ? At very least you should have smelled a rat quickly.

Anonymous
map-marker Dallas, Texas

Divorce

These guys didn't do anything but side with my exes' lawyer costing me over $700,000. And my decree don't match my stipulation. They're a bunch of theives

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User's recommendation: Do not use

HINDOWA

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Verified Reviewer
| map-marker Edina, Minnesota

I'd give less if possible, horrible

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They took over a year to draft a few documents in a family case. During that time, I was switched between attorneys three times.

They charged for every email sent and received, even if it was just one line. Asking for a status would cost you. Even though they will bill you for untold amounts of money at their discretion. And when questioning why it's taking so long, they insist they are always waiting for you, but you could wait months for something that they eventually complete in just a few days.

Then, they hit you with a bill due in three days.

They don't genuinely care about you or your case. The ONLY thing they are consistent with is billing you.

View full review
Loss:
$1100
Cons:
  • No customer service
  • Attorneys quite their all the time
  • Expensive

Preferred solution: Full refund

User's recommendation: DO NOT USE

Jason N Cih

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Verified Buyer
|

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Verified Reviewer
| map-marker Weatherford, Texas

Cordell is just another law firm that'll run up a bill. I paid over $10k to get my child support lowered $100/ month.

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Cordell And Cordell - Cordell is just another law firm that'll run up a bill. I paid over...

My lawyer rolled over for my ex-wife's lawyer, who was free to her, and allowed her to run up my bill. When I asked him why I had to come up with all kinds of crazy information I didn't have, he said she was just running up my bill.

I managed to get a loan to catch up on my child support and now owe Cordell as well. I wish I had never used them.

View full review

User's recommendation: DON'T USE THEM

Anonymous
map-marker Edwardsville, Illinois

Child Support

These ladies will take all your money to delay the case, then drop you if you get behind on payment. Theyre not interested in your problem.only their bottom line. Seek help elsewhere!

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User's recommendation: Not here!

Jeff J Wrd

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Verified Reviewer

I got screwed by Jonathan

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Jonathan told me I would get interest from the sale of the house we went to court and the judge said no

He closed my files before we went to court so he could charge me more money he can not stand up to Marilyn moody brown. This was a common large marriage that he did me wrong

View full review
Loss:
$1000

User's recommendation: Don’t do it

Theresa M Fkf

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Verified Reviewer
| map-marker Nocera Inferiore, Campania

VERY UNSATISFIED

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This company did nothing but make matter worse! I lost so many of my rights, and am now facing collections because they continued to bill after asking them to stop!They did not listen to any of my DESPERATE requests.

PISSED CONSUMER, And the BETTER BUSINESS BEARU are some sites I encourage all with misleading promises to leave as many reviews as possible. I also encourage you to write to your state officials, and get your story out. I also wrote into their many office locations. I feel that so many people rely on their services only to be worse off in many ways including pain and suffering.

This company needs to reimburse me because they di nothing to help!!! After asking for an office to make payments they tried sending me to MARYLAND!

when asking for NEW MEXICO location she told me she could not provide that information for me because it was not listed in my file. So many inconsistencies, and now they want to charge me for things that were never done, this is not right

View full review
Loss:
$15

Preferred solution: Full refund

User's recommendation: DO NOT TRUST

Anonymous
map-marker Pleasanton, Texas

Crooks

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1,600 for sending representation letters and a 30 minute call where the lawyer just listened to a cps interview. Only expert legal advice I got was before the call was dont say anything incriminating theyre a joke.

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User's recommendation: Do not hire

Anonymous
map-marker Columbia, Maryland

Lost everything

They basically gave away everything and couldnt fight for me at all. All my retirement, savings, and a huge amount of spousal support, they left me with nothing, I could not even afford a place to live after they basically gave away all my life savings.

View full review

User's recommendation: Stay away

1 comment
Guest

You failed to quietly stash hard assets in a secret place. Gold and silver always worked well for me so my first two divorces left me safe and secure.

No diamonds, cars, stocks or bonds, etc.

My company was an LLC. Your life savings should not even be known to anyone else much less accounted for.

Theresa M Fkf

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Verified Reviewer
| map-marker Phoenix, Arizona

VERY UNSATISFIED!!!!!!

Updated by user Apr 19, 2024

NO NEVER! They have pushed my life into shambles, health issues, pain and lots of suffering because of these horrible company!

Original review Apr 18, 2024

Jeaneene caller and Kathy coopage took thousands of dollars and never settled anything! They continue to hound me for money, and then threatened to send me to collections!

They dont care about their clients and their commercials are all fake!!! They dont offer pro bono because they dont want to help you! They have no professionalism, and they use your disabilities against you!!! You cant trust anything they say!!!

Very bad business that needs to reenburse all clients and their money!!! These people are greedy and money hungry!!!

View full review

User's recommendation: No do not trust them!

Anonymous
map-marker Demotte, Indiana

Had son hire for divorce

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Took over 2 years to get divorce completed. Attorney left in maternity leave and he was charged to give them all the information again.

The marriage was only two years, no assets, & one minor child. It costs so much that that money could have rented a beach condo for over a year.

They also take their payments right out of your account without notice. Would not recommend

View full review

User's recommendation: Beware of contract and use small local firm

About

Related Companies

Cordell Practice Management Group, Cordell And Cordell Uk, MensRights, DadsDivorce, MensDivorce

Summary

Cordell & Cordell is a large family law firm. It was founded by Joseph E. Cordell in 1990. Its headquarters is based in Saint Louis, Missouri, United States. The Cordell & Cordell practice areas are as follows: Child Custody, Declaration of Paternity, Child Abduction and Wardship, Divorce, and Finances. The company also specializes in pre-nuptial agreements, men’s divorce, and injunctions. Initial consultation is provided on a free of charge basis. There are more than 100 offices in the Unites States of America. In May 2015 the company opened their first office in London (UK). Customer assistance is provided by phone and by e-mail during normal business hours.

Cordell And Cordell reviews and complaints

Cordell And Cordell is ranked 183 out of 3289 in Lawyers and Legal Services category

Area Served

USA

Payment Methods

VISA

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